All plans are priced based on limited reserved space, and thus will be charged on an agreed upon recurring basis with no refunds or account holds.

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When purchasing a plan and agreeing to an auto-renewal discount term you are officially agreeing to weekly payment for the agreed upon length of term without plan cancellation or account hold regardless of reason.

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In the rare instance that we might not be able to accommodate your reserved session time with in person and/or online coaching, we will place your account on hold for the length of time missed, or we will issue a refund equivalent to the amount of time missed. 

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Rescheduling is limited and will be done on a first come first serve availability. We will do our absolute best to accommodate whenever possible, but the only times you are guaranteed are your normally scheduled session times.   

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We have chosen this model rather than selling large upfront packages because it distributes the cost and commitment across the appropriate time horizon for your goals and commitments.

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Please understand that this is a strict policy that is a critical part of the ongoing effectiveness of the program, your coaching team, and ultimately our shared vision for epic sustained health and fitness!

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Once you have signed up for an auto-renewal discount & purchased a plan using the discount code, you will not be able to cancel the weekly billing during the agreed upon term. However you may cancel subsequent auto-renewals at any time prior to the end of each term by simply emailing "cancel" to coaching@leanerfitness.com